Policies – Digital Accessibility – Disclaimers
Cancellation & Change Policy
We understand that plans can change, and we do our best to be flexible whenever possible. To avoid any charges, please cancel or modify your reservation at least 72 hours before your scheduled arrival, by 3:30 PM. Once we receive your cancellation or change request, you’ll receive a confirmation email from us.
If you cancel or change your reservation within 72 hours of your arrival, it will be treated as a late cancellation, since we’ve held the room for you and may not be able to rebook it. In that case, a one-night room charge plus tax will apply. If a last-minute situation comes up, please contact us directly — we’ll always review your options and do our best to find a solution.
House Policies
At Seal Rock Inn, we take pride in offering a clean, comfortable, and welcoming environment for every guest. To ensure everyone enjoys their stay, please take a moment to review our important policies below.
100% Smoke-Free Property
For the comfort and health of all guests, we maintain a completely smoke-free environment. This includes:
- Tobacco
- Marijuana
- E-cigarettes and vaping
- Incense or candles
- Strong-smelling essential oils
If smoking occurs inside a guest room, a $250 cleaning fee will apply to restore the room to its smoke-free condition.
Payment
A valid credit card (Visa, MasterCard, American Express, or Discover) is required for all reservations.
- Personal checks and foreign currency are not accepted.
- Cash payments also require a credit card on file for incidentals.
- The full balance is charged at check-in.
Identification & Age Requirement
Guests must be at least 21 years old to register. A government-issued photo ID and a credit card are required at check-in.
Check-In & Check-Out
- Check-In: 3:00 PM
- Check-Out: 11:00 AM
- Early Check-In: Based on availability; please call the day before arrival.
- Late Check-Out: Available upon request, subject to availability and possible additional fees.($50 up to 1PM)
- Latest Check-In: 10:30 PM (Please note our office closes overnight.)
Quiet Hours
To keep things relaxing for everyone, we ask that guests observe quiet hours from 9:00 PM to 9:00 AM. Please keep phones, TVs, and music at a considerate volume during this time.
Outdoor Spaces
Our patio is open daily from 9:00 AM to 9:00 PM. The pool is OPEN from Memorial Day weekend until Labor Day weekend.
Hotel Pool Use Policy
For the safety and enjoyment of all guests, please observe the following pool rules:
- Pool hours are from 9:00 AM to 8:00 PM daily. Use of the pool outside of these hours is strictly prohibited.
- There is no lifeguard on duty. All guests swim at their own risk.
- Children must be supervised by a responsible adult at all times.
- Unattended minors are not permitted in the pool area.
- No running, diving, or unsafe behavior is allowed in or around the pool.
- Proper swim attire is required at all times.
- Glass containers and hazardous items are not permitted in the pool area.
- Pool towels are available upon request at the front desk or through housekeeping.
- Guests are expected to follow all posted signage and staff instructions.
Failure to comply with these rules may result in removal from the pool area or additional penalties at the hotel’s discretion. We appreciate your cooperation in helping maintain a safe and pleasant environment for all guests
Right to Refuse Service
Seal Rock Inn reserves the right to refuse service or ask guests to leave, without refund, if behavior or actions:
- Violate hotel policies
- Disturb other guests
- Pose a safety or security risk
Damage & Vandalism
Guests are responsible for any damage to property or additional cleaning required during their stay. Related costs may be charged to the card on file.
Lost & Found
We are not responsible for lost or stolen items; however, we hold found items for 14 days. Perishable goods and toiletries are discarded.
Accessibility
We’re proud to offer a range of accessible features, including:
- Wheelchair access and accessible guest rooms
- Roll-in showers
- Accessible parking
- Closed-caption TVs
- Service animals are always welcome
Digital Accessibility
We’re committed to making our website accessible to all guests, including those with visual, hearing, or cognitive impairments. If you experience any accessibility issues, please contact us at reservations@sealrockinn.com or call (415) 752-8000.
External Links
For your convenience, we may link to other websites. Please note these links are informational only; Seal Rock Inn is not responsible for the content or accuracy of external sites.